How do I reset or change my password? Fantasy Points Support May 06, 2020 07:06 Updated If you've forgotten your password or want to change it, please visit the "Forgot password" page. An email will be sent to the email address on file, and you will be able to change your password. Related articles Do you offer military discounts? Payment screen says my security code on credit card is invalid. I'm trying to upgrade or purchase a subscription, but nothing is happening when I submit payment. I just purchased a Standard subscription for free using a promo code. Can I upgrade to Premium using that same code? Can I request a refund?